Payment Options

Instant Credit Card and EFT with Payfast:

Choose this method of payment to instantly pay for your order using payfast.co.za

PayFast is a payments processing service. They enable easy, secure and instant transfer of money between online buyers and sellers. Payfast allow payments in a variety of ways processing credit cards (Visa and MasterCard), Instant EFT (bank transfers to any of SA's four biggest banks that get instantly verified) and Ukash.

HOW DOES IT WORK ?
With PayFast, you can make secure and instant online payments to us for our goods and services. You don't pay anything to use PayFast.

IS IT SAFE?
Completely. See this link for Payfast security page. https://www.payfast.co.za/b/std/security

By Manual Electronic Funds Transfer (EFT):

Once you have completed your shopping in the online store, confirmed your items at "Checkout" and clicked on "Place Order", you will be presented with an invoice showing purchase amounts and delivery costs depending on delivery methods available. You will also receive confirmation via email.

Bank Details:
Bank: FNB Richards Bay
Account: L van der Merwe
Account number: 60216645090
Branch Code: 220830

In the case of EFT you will be required to mail your proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it.  - Once the proof of payment is received we will ship the item to your address.

Cash on Delivery

We will deliver the item/s to you and will provide a cash receipt for cash payments.

Delivery & Postage

Empangeni, Richards Bay and surrounding areas:

Allow 48 hours for delivery of in-stock items. You will be notified of any items that are out of stock and of their expected delivery date. These items will be placed on back order if requested. NOTE: Local delivery is free.

Postal or Courier delivery for the rest of South Africa:

Allow 3-5 days for delivery of in-stock items. You will be notified of any items that are out of stock and of their expected delivery date. These items will be placed on back order if requested.

We use Fastway courier services. The cost of postage will be shown separately itemised on your invoice in the total order. Delivery cost is R75 per order under R500.00 or FREE delivery for orders over R500.00

You can track your parcel on this link:  http://www.fastway.co.za/our-services/track-your-parcel

Note: If you would like to use Registered Post via the South African Post Office please let us know by indicating so in the "Checkout" area if available. In this case items shipped will be charged for according to weight and destination and will be itemised separately on your bill when this feature becomes available. Currently only courier delivery is possible.

Return & Exchange Policy

If you are not perfectly happy with your choice of purchase, please return the goods to us in their original and unused condition and within 14 days of receipt for an exchange. Please be careful to choose carefully as we do not provide refunds and will only allow one free exchange of goods.

Please send returns and packing receipt to: 

Physical address: 
24 Marlynhoek, Meerensee, 3901
 
Postal address:
PO Box 101755, Meerensee, 3901

Please let us know the reason for returning the goods and what you would like the goods exchanged for. For your protection we suggest that you send your goods back via Speed Services Courier with insurance and delivery confirmation for tracking purposes.

*Goods that are returned in a condition other than their original and unused, or after the 14-day period will not be accepted.